- Roomba says “Error one (1). Move Roomba to a new location then press CLEAN to restart.”
- Select models will play a two-tone “Uh-Oh” sound followed by 1 beep.
Error 1 means Roomba is on an obstacle or an uneven surface and a side wheel is stuck. If this is the case, lift Roomba off the floor, place it in the center of the room and restart the clean cycle. If this error occurred on a flat surface, check the wheels for obstructions.
Use a Virtual Wall® to keep Roomba away from problem areas.
Push the wheels up and down several times and shake out any loose debris that may be trapped in the wheel well.
Briskly turn both wheels by hand and make sure they turn freely and that each wheel exhibits the same amount of resistance.
For expedited service, please have the following ready: